Q: Booking Management (Admin)

<p>Navigate to <strong>Bookings</strong> to review appointments, filter by status, search by customer, and drill into details. Statuses include Booked, Needs Approval, Declined, Cancelled, and Abandoned.</p>

Question 1

Team Member Management

Accepted Answer

Add team members, assign Admin or Member roles, and connect Google or Outlook calendars to sync availability.

Question 2

Settings & Translations

Accepted Answer

Fine-tune general behavior such as the first day of the week or whether to show end times. Customize every label in the booking widget to support multiple languages (English, French, Vietnamese, and more).

Question 3

How to Create a New Service

Accepted Answer

Start from Services → Create new service and follow the four configuration tabs.

![Step 1](https://storage.crisp.chat/users/website/-/9/5/d/b/95db035a5144d000/step1_16svnn.png =557xauto) 2.1 General Tab Use Quick Theme Settings to preview presets or open extended themes. Link the service to a Shopify product and tailor the booking page colors, title, and description

Choose a meeting location: None, Google Meet, Zoom, or Physical address.

2.2 Availability Tab Define working days, hours, minimum notice, booking horizon, and block special dates. Example configuration:

Working hours: 09:00 - 17:00
Minimum notice: 24 hours
Allow booking up to: 7 days

2.3 Customization Tab Set timezone, hour format, and optional locks. Configure multi-day pricing behavior and define post-booking redirects.

![](https://storage.crisp.chat/users/website/-/

Question 4

Tips to Optimize Your Booking System

Accepted Answer

Add buffer time of 15–30 minutes between appointments
Define reasonable daily and per-slot limits
Use clear call-to-action button labels
Highlight available slots with strong visual contrast

Question 5

Customer Booking Flow

Accepted Answer

Customer pick a date, choose a slot, set quantity or duration, and then confirm. Required details include first name, last name, email, and any custom fields you enabled. Confirmation emails and calendar invites are sent automatically.

Question 6

Booking Management (Admin)

Accepted Answer

Navigate to Bookings to review appointments, filter by status, search by customer, and drill into details. Statuses include Booked, Needs Approval, Declined, Cancelled, and Abandoned.

Frequently Read Articles

Browse All Categories

No categories configured.